Privacy Policy

Effective Date: 20 August 2025

At Elegance Salon Hair & Beauty, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our salon, website, and booking services.

01. Information We Collect

We may collect the following information when you visit our salon, use our website, or make an enquiry:

Your name and contact details (phone number, email address, postal address)
Appointment and service history
Payment information when booking or purchasing services
Any preferences you share with us regarding hair, beauty, or treatments

02. How We Use Your Information

Your information is used to:

Book and manage your appointments
Provide you with tailored salon services
Send confirmations, reminders, and updates about your appointments
Share promotions, offers, or salon news (only if you opt in)
Improve our services and customer experience

03. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share your information only with:

Service providers that help us run our booking, email, or payment systems
When required by law or regulatory obligations

04. Data Security

We take reasonable steps to protect your information against loss, misuse, or unauthorised access. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

05. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Opt out of marketing communications at any time
Request that your information be deleted, subject to legal and record-keeping requirements

06. Cookies and Website Use

Our website may use cookies to improve your browsing experience and track website performance. You can adjust your browser settings to refuse cookies if you prefer.